Medicaid Beneficiaries in 13 New York Counties Now Able to Benefit from UnitedHealthcare Long-Term Care Expertise

May 12, 2014
  • UnitedHealthcare Personal AssistTM expands to Albany, Broome, Erie, Monroe, Onondaga, Oneida, Orange and Rockland counties
  • Benefits, including coordination of medical care and community-based services to help improve quality of life, provided by UnitedHealthcare Community Plan of New York

UnitedHealthcare Community Plan of New York is now offering health plans that provide access to home- and community-based services and other support that enable people in Albany, Broome, Erie, Monroe, Onondaga, Oneida, Orange and Rockland counties to stay in their homes longer.

This brings to 13 New York counties where the UnitedHealthcare Personal Assist managed long-term care (MLTC) plan is available to eligible New Yorkers. UnitedHealthcare currently offers the MLTC plan in the five counties of New York City.

UnitedHealthcare Personal Assist enables people to receive needed home- and community-based services and other support so they may stay in their homes longer. The plan includes home health care and nursing home care, social day care, ancillary and ambulatory services , and nonemergency medical transportation. Each member is assigned a care coordinator to help individuals manage their chronic conditions, assess their ongoing needs and make necessary changes to enhance their functionality and quality of life.

“We help people who want to live independently despite their health issues,” said Pat Celli, president of UnitedHealthcare Community Plan of New York. “Our MLTC Care Coordination model helps support and manage the needs of chronically ill, disabled and/or frail and elderly across the country. We look forward to bringing that same level of hands-on care to individuals here in New York to help support their unique health needs.”

UnitedHealthcare Personal Assist provides supplemental health care support beyond what traditional Medicare and/or Medicaid provide. People who enroll in the plan will need to maintain their Medicare and/or Medicaid plans to cover acute care services, including doctor’s visits, inpatient hospital stays, drugs and laboratory tests .

People interested in learning more about UnitedHealthcare and the New York State government-sponsored health insurance programs it offers may call (800) 493-4667 or go to To apply for health insurance through UnitedHealthcare in New York State, visit the New York State of Health Marketplace at or call 1-855-355-5777.

UnitedHealthcare serves nearly 4 million New York residents with a care provider network of 232 hospitals and more than 58,000 physicians and other health care professionals statewide.

About UnitedHealthcare
UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full spectrum of health benefit programs for individuals, employers and Medicare and Medicaid beneficiaries, and contracts directly with more than 800,000 physicians and care professionals, and 6,000 hospitals and other care facilities nationwide. Globally, United Healthcare serves more than 45 million people in health benefits and is one of the businesses of UnitedHealth Group (NYSE: UNH), a diversified Fortune 50 health and well-being company.

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