Sustainability at UHG

At UnitedHealth Group, sustainability is embedded in our businesses and intrinsically linked by a common mission to help people live healthier lives and help make the health system work better for everyone.

Hear from our leadership

headshot andrew witty

A message from our CEO

“Sustainability and resilience are not separate endeavors — but core to our mission, ingrained in our business strategy and at the heart of our culture. They’re made possible by the people who work here.”

Andrew Witty, Chief Executive Officer, UnitedHealth Group

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headshot andrew witty

A message from our CSO

“We approach sustainability with the recognition that overlapping challenges have interwoven solutions. A health workforce more representative of the communities it serves fosters not just diversity and inclusion but health and wellness.”

Patricia L. Lewis, Chief Sustainability Officer, UnitedHealth Group

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Our commitments

Supported by our strategic growth priorities, our long-term commitments represent specific, measurable targets within our broader efforts to help build a modern, high-performing health system, advance health equity and contribute toward a healthy environment. As we measure and report our progress on each specific commitment, we continually evaluate new commitments that can further support our sustainability priorities and advance our mission.

Building a modern, high-performing health system 

Invest $100 million to create a new philanthropic program and partnerships that will measurably advance a diverse health workforce by 2033.

$100 million

55% of our outpatient surgeries and radiology services will be delivered at high-quality,
cost-efficient sites of care by 2030.

outpatient surgery graph

85% of our members will receive preventive care services annually by 2030.

preventative care

600 million gaps in care will be closed for our members by the end of 2025.

gap in care

Healthy environment 

Achieve a 60% reduction in scope 1 and scope 2 emissions by 2030. Reach operational net zero by 2035.

zero emissions

Invest and source 100% of our global electricity demand from renewable sources by 2030.

global electricity

Develop and release science-based targets to meet the Science Based Targets initiative (SBTi) Net-Zero Standard.

Our sustainability priorities

Our four sustainability priorities are informed by our stakeholders and reflect contemporary challenges, including social inequities, climate change and access to affordable, high-quality medical care. We also recognize the impact climate change has on human health and are working to minimize our footprint to help people live healthier lives. Our commitment to net zero reflects our belief in a healthy planet as the foundation of a healthy society.

smiling boy

Our strategic growth priorities 

  • Value-based care
  • Health benefits 
  • Health technology 
  • Health financial services 
  • Pharmacy services 

Our sustainability priorities 

Sustainability governance

UnitedHealth Group has a long-standing commitment to sustainability supported by our senior leaders and Board of Directors.

Our Board of Directors — including its four committees — provides formal oversight and strategic direction for our environmental, social and governance (ESG) agenda, including review and approval of key sustainability priorities, policies, performance and annual reports.

Stakeholder engagement

We value our stakeholders’ unique perspectives and use them to inform our evolving sustainability strategy. In 2023, we continued to enhance our efforts to engage a diverse group of key stakeholders. These engagements provide our stakeholders with the opportunity to share feedback and participate in robust dialogue on our ongoing efforts to achieve our commitments.


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Behind the Cover

Marie Kharifene cares for as many as 60 patients each week as a community health worker at the Optum WellMed campus in Houston.

Read more about Marie
Download our full report for more on our actions, achievements and progress.
Download our 2023 Sustainability Report
Or download report chapters