About the Center for Clinician Advancement

The Center for Clinician Advancement (CFCA) supports clinicians including nurses, social workers and pharmacists in their daily work and gives them a voice at the highest level of UnitedHealth Group. CFCA programs offer clinicians opportunities and incentives to grow, drive change and innovation, and enable business success.

 

History

In 2008, UnitedHealth Group launched the Center for Nursing Advancement to promote the development of nurse leaders with strong clinical skills and sharp business acumen to help drive systemic improvement in health care. The Center grew from serving 6,000 nurses in 2008 to more than 20,000 nurses today, and is now a critical component for promoting the profession.

To support even more UnitedHealth Group clinical professionals, the expanded Center for Clinician Advancement was launched in 2015. Today, nurses, pharmacists, social workers, behavioral health clinicians, advanced practice clinicians and physicians rely on the Center for developmental and collaborative initiatives.

Read the Center’s White Paper “UnitedHealth Group’s Center for Clinician Advancement: A History Rooted in a Commitment to Nurses” to learn more about the Center’s history and impact.

Priorities

The Center is committed to fostering collaboration and innovation among public and private organizations, academic institutions and other stakeholders to advance clinical professions and meet the demands of health care modernization. As a trusted advisor in the health care industry, the Center serves as a catalyst and driver to enable clinicians to help people live healthier lives and to help make the health system work better for everyone.

Expand Clinician Capability

  • We enhance clinician competence and capacity to work in an evolving interprofessional environment.
  • We influence consumer health and health care outcomes.

Empower Practice and Advocacy

  • We enable clinicians to inform and educate others regarding their role.
  • We support full scope of practice and advocate through federal and state efforts.

Enable Consumer-Focused Care

  • We partner with our businesses, UnitedHealthcare  and Optum, to identify, explore and share best practices.
  • We reinforce team-based care and create informed, activated consumers.

Engage Clinician Community

  • We cultivate interprofessional collaboration opportunities for clinicians.
  • We foster a clinician community that forges connections and encourages knowledge sharing.

Results

Our initiatives show the value of cultivating a vibrant clinician work environment.

  • Participants in Center programs have realized an 86 percent employee engagement rate, 4 percent higher than clinicians overall.

  • We created an environment where clinicians are empowered to advance their careers, help people live healthier lives and transform the health system.

  • We develop clinical leaders who take action and modify the work environment to provide stimulation, retention, professional growth and satisfaction.

  • Since 2008, the Center has increased:
    • Nurse retention rates by 24 percent
    • First year nurse retention by 36 percent
    • Nurse engagement by 16 percent
    • Nurse promotion rates by up to 41 percent

For more information, Contact Us