Nailing the interview

Getting an interview invite means your resume made a great impression and we’re ready to learn more about you. Set yourself up for success by preparing for the interview process. From researching the enterprise to sending a thank-you note, some helpful information can be found in the Interview Tips section below.

Keep in mind we’re interviewing you to determine whether you have the skills, attributes and motivation to be successful in the job. Ultimately, you want to convince us that the elements of your background, skills and personality can make a significant contribution to UnitedHealth Group.


Getting invited to an interview is an achievement in itself. It means that your resume created an overall good impression. The goal of your interview is to show that you have the skills, background and ability to do the job and that you can successfully fit into the organization and its culture. Job interviewing never seems to get any easier but with the proper preparation, your experience can be much less stressful. Below are job interview tips that will help to ensure your interview is successful.

1. Do your homework

Before your first interview, learn as much as you can about UnitedHealth Group, our mission, our lines of business, the areas in which we do business and the health industry at large. The more you know about us, the more confident you’ll feel asking questions.

2. Ask yourself

Before the interview, ask and answer basic questions about your goals. What do I want to do? Why do I want to do it? How much should I be compensated? How can I convince someone that my past experiences will prepare me to accomplish the job?

3. Prepare the night before

Organize yourself. Your interview clothing, portfolio and copies of your resume should all be ready. Get a good night’s rest and re-read your resume before the interview.

4. Timing is everything

Give yourself plenty of time to get here and plan to arrive 10 to 15 minutes early to avoid traffic or other slowdowns. Write down the exact meeting place and time and ask about parking availability before you go.

5. Prepare the day of

Know the interviewer’s full name (including correct pronunciation) and their title. Wear business attire in neutral colors and be conservative with your fragrance, cosmetics and jewelry. Bring several copies of your resume, a list of references and a notepad to jot down your thoughts.

6. Make the most of your interview

Don’t rely on your application or resume to do the selling for you; we want you to be convincing. Come prepared to ask us questions. This is your opportunity to find out more about UnitedHealth Group, our lines of business, our mission and the health services industry.

7. Do

Smile and shake hands firmly, and project your energy and enthusiasm throughout the interview. Listen carefully, keep your responses succinct and look the hiring manager in the eye while speaking. Early in the meeting, ask the interviewer to describe the job and duties, so you can focus your responses on your background, skills and accomplishments that relate to the position.

8. Don't

Don’t make negative remarks about present or former employers. Don’t inquire about salary, holidays, benefits or bonuses in the initial interview. If the interviewer asks what salary you want, give a range based on your research of the job market, but indicate you’re more interested in the opportunity for continued learning and professional development.

9. Be yourself

This is probably the single most important way to prepare for an interview. We seek people who are bright, articulate and genuine.

10. After the interview

As soon as possible, write down what you are thinking and feeling. Later, review what you wrote, and assess how you did. Write a follow-up thank-you letter, reminding the interviewer(s) of why your background and experiences would make you successful in the role.