United HealthCare Services, Inc., and its subsidiaries and affiliated companies (collectively, the “Company”) strives to properly address applicable data protection and privacy legal requirements.
The primary data controller in respect of your Candidate Data is the entity with which you are applying for employment.
TYPES OF CANDIDATE DATA COLLECTED
Candidate Data is provided by Job Applicants and Successful Candidates, and includes the following types of data:
- Date of Birth
- Email Address
- Telephone Number (landline and mobile)
- Curriculum Vitae
- Employment history
- Education history
- Referee contacts
- National ID Number
- Place of Birth
- Marital Status
PURPOSE OF COLLECTION AND USES, LEGAL BASES, AND DISCLOSURES OF CANDIDATE DATA
The Company will only use and otherwise process Candidate Data:
- of Job Applicants for recruiting and job placement purposes including notification of future job opportunities;
- of Successful Candidates for on-boarding purposes and background screening, including enrollment in payroll and applicable employee benefit schemes, preparation of an employment contract, and other administrative purposes necessary for the Successful Candidate to commence employment with the Company; and
- of Job Applicants or Success Candidates for communicating with them via phone, electronic channels (e.g., email), and post.
The Company’s legal basis to use and process Candidate Data is consent. For those that become Successful Candidates, the Company’s processing is necessary for:
- performing legal responsibilities or obligations such as accounting, compliance, and tax requirements;
- entering into or performing the employment contract between the Company and Successful Candidates, or where necessary to conduct human resources management; and
- for the purposes of carrying out the obligations and exercising rights under employment law.
Consent may be subsequently withdrawn at any time by contacting us via the information in the “Contact Information” section, without affecting the lawfulness of processing before its withdrawal.
As necessary, and in connection with these purposes, authorized processors, including, but not limited to, members of the Human Resources department, the Finance department, the IT department, the Compliance and Ethics department, and senior executive Company managers may access and otherwise process Candidate Data in connection with their job responsibilities.
Some of these processors may be employed by the Company at our various global locations outside of the PRC, including in countries that may not provide the same level of data protection as the home country of the Job Applicant and Successful Candidate. The Company takes appropriate steps to ensure that such personnel are bound to duties of confidentiality with respect to Candidate Data, and the Company implements measures such as data protection clauses to ensure that any transferred Candidate Data remains protected and secure. The use and transfer of Candidate Data are only for the purposes outlined in this policy and in accordance with applicable law.
USE OF CANDIDATE DATA FOR BACKGROUND CHECKS AND WHO WE COLLECT DATA FROM
Offers of employment with the Company, where permitted by local law, may be subject to and conditional upon the completion of certain background checks which are permitted by applicable employment laws including searches of the following databases:
- databases relating to serious and organised crimes, databases managed by regulatory and compliance authorities, web and media databases, and global sanctions and watch lists managed by financial regulatory bodies and law enforcement agencies);
- standard sanctions databases (UN, EU, U.S. lists, etc.) in compliance with economic sanctions laws throughout the world; and
- for Employees who may work on government programs, including, but not limited to United States Federal or State government programs, United States Federal and/or State debarment or exclusion lists or other such lists required by law or contract.
Candidate Data provided by the Successful Candidate following an offer of employment may be used to facilitate the conduct of Background Checks. No Background Checks will be undertaken prior to an offer of employment being made.
Successful Candidates may be requested to provide information related to their family members who hold government positions in order for the Company to assess potential conflicts of interest. When providing this information, it is the responsibility of the Successful Candidate to obtain the family member’s permission to disclose such information to the Company.
Due to the nature of the Company's business, it will carry out regular and ongoing screenings of the databases listed above during the course of employment to ensure that the Successful Candidate remains suitable for a position with the Company and are permitted without exception to provide services to all of the Company's clients and in particular to organisations who prohibit excluded or debarred individuals from working on their account. Any offer of employment will be strictly conditional on passing these screenings during the course of employment. Further information in relation to these screenings may be found in internal Company policies.
Conduct of the Background Checks may involve the collection of additional information about the Successful Candidate from educational institutions, government agencies, previous employers, credit reporting agencies, information in the public domain and law enforcement agencies at the international, national, or local level so far as is permitted by applicable law. If a Successful Candidate's prior employers and/or other references are contacted, the report may include information obtained through personal interviews.
TRANSFER TO THIRD PARTIES
The Company uses third party vendors for certain services, including:
- the online recruitment portal in which Job Applicants enter and submit their application; and
- the conduct of the Background Checks described above.
When Company retains a third-party vendor, that vendor will be carefully selected and required to use appropriate measures to protect the confidentiality and security of personal data.
Some of these third parties are located outside the PRC, including in countries that may not provide the same level of data protection as your home country, such as the United States of America and India. To the extent required by applicable law, the Company will address any applicable requirement to assure an adequate level of data protection before transferring Candidate Data and Background Check Data by implementing measures such as data protection clauses to ensure that any transferred Candidate Data remains protected and secure.
RETENTION OF CANDIDATE DATA AND BACKGROUND CHECK DATA
Candidate Data and Background Check Data will be retained only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.
When a Successful Candidate enters employment with the Company, his or her Candidate Data and relevant Background Check Data may be transferred to an employee personnel file and may be processed and retained in accordance with applicable law or the Company's Data Protection Policy from time to time in force, a copy of which is available on the Company intranet.
DATA SECURITY AND DATA INTEGRITY
The Company maintains reasonable security measures to safeguard Candidate Data from loss, interference, misuse, unauthorized access, disclosure, alteration or destruction. The Company also maintains reasonable procedures to help ensure that such data is reliable for its intended use and is accurate, complete and current.
Job Applicants and Successful Candidates are entitled to request access to, rectification or erasure of their own Candidate Data or restriction of processing or to object to processing of their own Candidate Data and other rights in accordance with applicable law or Company policy. Requests should be submitted in writing (an email message is acceptable), to the Human Resources department using the information below in the “Contact Information” section.
If a Job Applicant or Successful Candidate is aware of changes or inaccuracies in his or her Candidate Data of which the Company is not aware, he / she should inform the local Human Resources department of such changes so that the Candidate Data may be updated or corrected.
Candidate Data from Job Applicants will be retained on file, to be used for future employment opportunities, subject to applicable law on retention of personal data. If at any point before a Job Applicant is offered employment, they wish to have their application information removed from the recruitment database, the Job Applicant should send a written request to the local Human Resources department with the subject line "Please remove me from your Recruitment database". Notwithstanding such a request, certain information may be retained as required by applicable law.
DISCLOSURES REQUIRED OR PERMITTED BY LAW
Job Applicants and Successful Candidates can raise any issues regarding their Candidate Data with their local Human Resources department or our Data Protection Officer by contacting:
Submit an online request at https://hrdirect.uhg.com/hrportal or via phone at 001 866 295 5066
Data Protection Officer