Helping people live healthier lives and helping make the health system work better for everyone
How we make it happen
The people and communities we serve guide our mission and values. Everything we do is to help you, the health system, and America as a whole, be better and healthier.
This is how we’re bringing our mission to life:
Commitment to you
People deserve affordable and effective care. The current system makes that hard to get.
To make this happen, we’re investing in new technologies, expanding access to care, lowering costs and more.
Commitment to community
Our communities should be healthy and feel supported. Right now, there are too many obstacles in the way.
To achieve this, we’re investing in affordable housing, increasing care access and supporting programs that are proven to help people live healthier lives.
Commitment to America
America needs a better health care system. We know it isn’t working like it should.
To help make it better, we’re partnering with public and private sectors to create system-wide change. These partnerships are helping American health care change for the better.
Our values
We know health care isn’t working as well as it should. It’s too complicated, too expensive and unreachable for many. As a health care company serving 100 million people, it’s our responsibility to make it work better. We use our reach, expertise and ingenuity to improve and empower our talented team members — doctors and nurses among them — to find solutions for patients.
These values help us achieve our goal:
Integrity. We do the right thing and follow through on our commitments.
Compassion. We listen, advocate and act with urgency for each other and those we serve.
Inclusion. We welcome, value, hear and respect all voices and diverse points of view.
Relationships. We work together to deepen connections and collaboration for better outcomes.
Innovation. We invent a better future by learning from the past.
Performance. We strive for high quality results in everything we do.
Our mission in action
Discover how UnitedHealthcare and Optum are helping deliver on our mission and values, too. Our three companies work together to build a modern, high-performing health system — improving access, affordability, outcomes and experiences for everyone we serve.