Culture | Careers | Diversity

Wendy's journey: Triumph over trials with the UnitedHealthcare Family

Navigating a career in health care can be deeply fulfilling, but it also often opens our eyes to personal health challenges. For Wendy Cheung, a Member Relations Manager at UnitedHealthcare, the journey was intertwined with both a successful professional trajectory and a personal battle with cancer.

Meet Wendy Cheung: A pillar of strength and dedication

Wendy (Ying Suen) Cheung has devoted 27 years to UnitedHealthcare as the Member Relations Manager of Asian Initiatives.

27 years. That’s not just a career; it’s a testament to dedication, passion and resilience. Wendy's story is a vivid representation of how crucial the right support system can be when faced with life-altering challenges.

Support during life's toughest battles

"When I was diagnosed with cancer last year," Wendy recalls, "I was in remission for six months. Unfortunately, the cancer returned, and I’m currently back to chemo treatment." Even amidst such intense personal trials, Wendy found a pillar of strength in her UnitedHealthcare team.

"They lent a helping hand with my projects, events and meetings. Letting me be stress-free, get well, be stronger during my absence and return to work," she shares. The entire Asian Initiative team’s big emotional welcome in September was a testament to the kind of family one can find in the workplace.

Navigating health care with empathy and experience

With her intimate understanding of the health care system, Wendy became an invaluable resource for clients, especially those facing language barriers. She emphasizes the significance of knowledge for better health care options. "I reflect from my experiences during member encounters and outreach efforts," Wendy says. This personal insight drove her and her team to develop outreach health reminder awareness programs, health screening events and benefit educational events tailored for Medicare members.

Resources to champion employee well-being

However, commitment to its employees extends beyond mere words. Wendy cites resources like the Rewards for Health Rally, Cancer Support Program, and the Level2 for Type 2 Diabetes, where she was provided tools and support for her condition. Just like Wendy, you can explore more of these resources extensively at, where our commitment comes to life.  

"UnitedHealth Group has resources to help you with life, financial, emotional and physical needs," Wendy elaborates. It's not just about medical health but a holistic approach to well-being.

Consider UnitedHealthcare: A haven of growth and support

So, what advice does Wendy have for those considering joining UnitedHealthcare? "Understand our mission," she says. "We strive to help people live healthier lives and make the health system work better for everyone. We are a team of navigators, compassionate and hardworking. You will be working with a supportive and diverse company."

Wendy’s journey is a beacon of resilience and triumph over adversity. It reminds us that with the right support and determination, one can overcome the most significant challenges life throws. UnitedHealthcare stands as a testament to this ethos, championing the health and well-being of not just its customers, but its valuable team members.

A call to action

Your health and well-being are paramount. It’s not just about overcoming obstacles, but thriving amidst them. 

Learn more about how we support health and well-being

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