Performance Tables

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Environmental Metrics1

KPI Units 2015 2016 2017 2018 Goal
Energy Consumption2 Non-renewable (MWh)       363,942 Reduce controllable energy use by approximately 20,000,000 kBTUs from 2016-2018
Renewable (MWh)       736
Total (MWH)7 372,206 372,857 366,4752 364,6786
Total (kBTUs)7 1,270,019,600 1,286,670,800 1,250,466,0142 1,246,244,402
GHG Emissions
(tonnes CO2e)3
Scope 17 16,567 15,838 16,5702 13,924 Reduce controllable Scope 1 & 2 GHG emissions by 2,900 mtCO2e from 2016-2018
Scope 2 (Location-Based)7 180,0963 161,3034 156,7194 157,0295
Scope 2 (Market-Based)       158,042
Scope 37 173,042 146,373 127,671 301,4106
Water Use8 Mio. m3 0.69 0.85 0.84 0.74 Identify sites where water usage exceeds the LEED Guidelines for efficient operations.
Total Waste Generated8 Metric tons 12,885 13,487 15,898 15,521 A waste and recycling pilot program is in progress, which includes a waste audit that is consistent with LEED for Existing Buildings best practice guidelines, for the largest headquarters office complex in UHG's real estate portfolio.
Total Waste Used/Recycled/Sold8 Metric tons 7,418 7,514 8,824 8,475
Total Waste Disposed8 Metric tons 5,467 5,973 7,074 7,046
Paper Recycling8 U.S. tons 7,200 7,263 8,355 7,743 Reduce year-over-year paper usage and increase year-over-year recycling
LEED Certified Square Footage M ft2 1.7 1.7 1.6 1.6  

Our coverage for environmental data includes 100% of our U.S. operations

Our 2017 total energy use and Scope 1 emissions have been updated to reflect actual 2017 diesel and aviation fuel use (previously estimated)

2015 Scope 2 Location-Based emissions have been updated using eGRID2014v2 (released 2/27/2017) emissions factors

2016-2017 Scope 2 Location-Based emissions have been updated using eGRID2016 (released 2/15/2018) emissions factors

2018 Scope 2 Location-Based emissions have been calculated using eGRID2016 (released 2/15/2018) emissions factors. Will be updated with eGRID2018 after the next planned release in 1Q2020.

2018 Scope 3 emissions include two (2) additional Scope 3 categories not calculated for years 2015-2017: (1) emissions from employee commuting and (2) emissions from waste generated in operations.

Data has been third-party assured: AA1000 Assurance Statement - Energy and Emissions

Data has been third-party assured: AA1000 Assurance Statement - Waste and Water

Workforce and Diversity Metrics1

KPI   2015 2016 20172 2018 Goal
Global Workforce Year-End FTE 200,000 230,000 260,000 300,000  
Workforce Gender Diversity
(% Female)
Global Workforce   66% 69% 66%  
U.S. Workforce 67% 72% 74% 73%

Workforce Generational Diversity

Gen X       47%  
Millennial       43%  
Baby Boomer       11%  
Traditionalist       <1%  
Board Diversity % Female 20% 20% 27% 27% Although the Board does not establish specific goals with respect to diversity, the Board's overall diversity is a consideration in the director nomination process.
% Minority U.S. Only 38% 41% 38% 38%  
Supplier Diversity3 % of ES&P managed spend 4.6% 4.9% 5.6% 5.4% 5.7% of our ES&P managed spend with diverse suppliers by 2020
Employee Engagement % Actively Engaged Employees 81% 82% 83% 83% 83% (2018)

Our coverage for social data includes UnitedHealth Group and all integrated subsidiaries (approximately 84% of global headcount)

2017 numbers are a result of enhanced data analytics capabilities. UHG's United States female (74%) and minority (38%) incumbencies are point-in-time percentages as of 12/31/2018, and do not reflect the relative labor market availabilities of women and minorities. Further, UHG's female and minority workforce percentages exceed the external availabilities in the aggregated labor markets, i.e., 60.27% (female) and 29.67% (minority), within which our enterprise operates.

Percentage only pertains to spend managed by Enterprise Sourcing & Procurement at UnitedHealth Group. UHG requires that a diverse supplier be included in every RFP for which a qualified diverse supplier is available in the category. Spend and inclusion goals are established annually for spend managed by ES&P.

Philanthropic and Corporate Responsibility Metrics1

KPI Units 2015 2016 2017 2018 Goal
Charitable Contributions $ Million $58.0 $70.0 $78.9 $62.0 Ensure grant participation exceeds prior year's total commitment
Employee Giving Program $ Million $23.8 $42.0 $57.0 $55.0  
Employee Giving Program Participation Rate # Employees who Volunteer2 98,464 134,615 156,608 161,071 10% increase in employee participation in UHG's United for Giving program
Employee Volunteering Hours Million Hours 1.10 1.25 1.50 2.50

Our coverage for social data includes UnitedHealth Group and all integrated subsidiaries (> 75% of our revenue and headcount)

Self-reported by employees through our employee engagement survey