UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone. We are two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.
- Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health.
- UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care.
We work with governments, employers, partners and providers to care for our people and share a vision of a value-based system of care that provides compassionate and equitable care.
Our Shared Quality Belief
Quality at UnitedHealth Group means striving for excellence in everything we do in order to help us achieve our Mission. Simply put, it’s in our DNA and why we’re in business — to help people. Our Mission serves as our why; our Values unite us around how we will achieve it. Because when we follow our Mission and live our Values, we deliver Quality.
Read our Shared Quality Belief and hear employees describe how Quality connects us.
All of us at UnitedHealth Group own Quality because each of us has an impact – on each other and the role we play in the lives of our consumers. Whether working with teammates or directly with consumers, we all have the responsibility to put Quality at the heart of every decision and action because people rely on us to get it right.
Our commitments
We are committed to help build a modern, high-performing health system by expanding access to care, improving health care affordability, enhancing the health care experience, and achieving better health outcomes.
Our essential capabilities:
Collaboration, Consumer Excellence and Modern Technology
We are dedicated to making high quality care affordable and accessible to everyone who needs it. We will get there by collaborating across Optum and UnitedHealthcare, connecting people and information through the technology of the future and empowering consumers in the health care environment.
Our strategic growth areas
As a company, we’re prioritizing five distinct long-term growth opportunities. In some areas, we’re building on well-established, market-leading positions. In others, we’re moving swiftly to differentiate our capabilities and services. But all represent opportunities to help people live healthier lives and help make the health system work better for everyone.
We're prioritizing five distinct areas of focus that will allow us to serve more people and advance our mission.
- Value-based care
Integrating care in the clinic, in home and virtually to comprehensively serve more people in ways that achieve higher-quality outcomes at a lower cost.
- Health benefits
Building on proven coverage options with innovative benefits that prioritize simplicity, affordability and better health outcomes.
- Pharmacy services
Lowering the cost of drugs while integrating direct-to-consumer offerings with medical, pharmacy and community health capabilities.
- Health technology
Using clinical data and AI to simplify administrative processes, support clinical decision making, and improve transparency, efficiency and quality across the health system.
- Health financial services
Streamlining payment processes to improve accuracy and the experience for providers, while making payments simpler, more convenient and affordable for consumers.
Recognition
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