Optum Health

Optum Health is an integrated direct care delivery platform. We provide high-quality, accessible and equitable care, with better experiences, improved outcomes and reduced total cost of care. We proactively engage people in managing their health and well-being through in-person, in-home, virtual and digital clinical platforms.

Our products and services provide comprehensive solutions, addressing broad needs across the health care system. Optum Health solutions span the entire care continuum and include consumer engagement and well-being programs, value-oriented patient care, chronic condition management solutions, behavioral services, post-acute care and health care financial services. 

Dr. Patrick Conway is chief executive officer of Optum Health, a national, comprehensive and patient-centered care organization enabling high-quality, fully accountable value-based care. Optum Health helps deliver better experiences for patients and care providers, improve health outcomes, lowers total cost of care, and proactively engages people in managing their health and well-being in person, in home and virtually.

Optum Health serves more than 120 million individuals in all 50 states across primary, behavioral and specialty care centers as well as behavioral health benefits, healthy lifestyle, prevention and financial service offerings. Optum Health empowers care teams with the latest information, insights and best practices to help them efficiently coordinate all patient care, manage referrals and identify higher-quality, lower-cost options by leveraging distinctive assets in data, analytics, technology and clinical expertise.

Optum Health teams

Optum Care

Optum Care is a nationwide health care delivery organization that is reinventing health care, unlike anyone else in the market place, to help keep everyone healthier and feeling their best.

In all we do, we are committed to the quadruple aim — improving patient satisfaction, lowering costs, delivering quality outcomes and increasing provider satisfaction.

Optum Care is part of a larger Optum Health care delivery network, which is at the intersection between primary care, ambulatory surgical sites and further development of specialty and ancillary networks. More than 136,000 doctors and over 2,000 primary, specialty, urgent, and surgical sites across the country work together to help people live healthier lives. The goal is to put each person on the right course of care, and we do this by providing each patient with a care team that works together to meet the patient's needs.

We empower our primary care physicians with the latest information, insights, and best practices to help them efficiently coordinate all patient care, manage referrals, and identify lower-cost care options. We enable strong and efficient collaboration across Optum wellness coordinators, specialists, surgeons, hospitalists, behavioral health providers and pharmacists to provide a fully integrated patient experience.

Watch the video below for an overview of Optum Care and how we impact patients and the health system.

Optum Whole Health Solutions (WHS)

Whole Health Solutions delivers integrated medical and behavioral health services designed to simplify care, improve access and reduce costs — driving better health outcomes. Rooted in clinical excellence and powered by innovation, WHS advances value-based care by connecting individuals to personalized, evidence-based solutions. WHS enables coordinated care delivery across physical and behavioral health, offering rapid access to therapy through the nation’s largest behavioral health network. Members receive tailored support — whether at home, in clinics, or online — through digital and in-person engagement. WHS also streamlines navigation and advocacy for complex conditions, offering compassionate advocacy and data-driven risk management to support whole-person care. 

Home and Community Care Delivery

Optum has a strong set of home and community-based care capabilities that provide holistic care to address people’s medical, behavioral and social needs. Home and Community Care Delivery will ensure that members, especially those with complex needs, receive the right care at the right time and in the right place. Improving access to care and coordinating patient care across providers and care settings will result in better health outcomes, lower costs, and higher patient satisfaction. 

Optum Serve

Optum Serve helps federal agencies and communities across the nation tackle some of the biggest challenges in health care.