Environmental Metrics1
| KPI | Units | 2015 | 2016 | 2017 | 2018 | Goal |
|---|---|---|---|---|---|---|
| Energy Consumption2 | Non-renewable (MWh) | 363,942 | Reduce controllable energy use by approximately 20,000,000 kBTUs from 2016-2018 | |||
| Renewable (MWh) | 736 | |||||
| Total (MWH)7 | 372,206 | 372,857 | 366,4752 | 364,6786 | ||
| Total (kBTUs)7 | 1,270,019,600 | 1,286,670,800 | 1,250,466,0142 | 1,246,244,402 | ||
| GHG Emissions (tonnes CO2e)3 |
Scope 17 | 16,567 | 15,838 | 16,5702 | 13,924 | Reduce controllable Scope 1 & 2 GHG emissions by 2,900 mtCO2e from 2016-2018 |
| Scope 2 (Location-Based)7 | 180,0963 | 161,3034 | 156,7194 | 157,0295 | ||
| Scope 2 (Market-Based) | 158,042 | |||||
| Scope 37 | 173,042 | 146,373 | 127,671 | 301,4106 | ||
| Water Use8 | Mio. m3 | 0.69 | 0.85 | 0.84 | 0.74 | Identify sites where water usage exceeds the LEED Guidelines for efficient operations. |
| Total Waste Generated8 | Metric tons | 12,885 | 13,487 | 15,898 | 15,521 | A waste and recycling pilot program is in progress, which includes a waste audit that is consistent with LEED for Existing Buildings best practice guidelines, for the largest headquarters office complex in UHG's real estate portfolio. |
| Total Waste Used/Recycled/Sold8 | Metric tons | 7,418 | 7,514 | 8,824 | 8,475 | |
| Total Waste Disposed8 | Metric tons | 5,467 | 5,973 | 7,074 | 7,046 | |
| Paper Recycling8 | U.S. tons | 7,200 | 7,263 | 8,355 | 7,743 | Reduce year-over-year paper usage and increase year-over-year recycling |
| LEED Certified Square Footage | M ft2 | 1.7 | 1.7 | 1.6 | 1.6 |
1 Our coverage for environmental data includes 100% of our U.S. operations
2 Our 2017 total energy use and Scope 1 emissions have been updated to reflect actual 2017 diesel and aviation fuel use (previously estimated)
3 2015 Scope 2 Location-Based emissions have been updated using eGRID2014v2 (released 2/27/2017) emissions factors
4 2016-2017 Scope 2 Location-Based emissions have been updated using eGRID2016 (released 2/15/2018) emissions factors
5 2018 Scope 2 Location-Based emissions have been calculated using eGRID2016 (released 2/15/2018) emissions factors. Will be updated with eGRID2018 after the next planned release in 1Q2020.
6 2018 Scope 3 emissions include two (2) additional Scope 3 categories not calculated for years 2015-2017: (1) emissions from employee commuting and (2) emissions from waste generated in operations.
7 Data has been third-party assured: AA1000 Assurance Statement - Energy and Emissions
8 Data has been third-party assured: AA1000 Assurance Statement - Waste and Water
Workforce and Diversity Metrics1
| KPI | 2015 | 2016 | 20172 | 2018 | Goal | |
|---|---|---|---|---|---|---|
| Global Workforce | Year-End FTE | 200,000 | 230,000 | 260,000 | 300,000 | |
| Workforce Gender Diversity (% Female) |
Global Workforce | 66% | 69% | 66% | ||
| U.S. Workforce | 67% | 72% | 74% | 73% | ||
Workforce Generational Diversity |
Gen X | 47% | ||||
| Millennial | 43% | |||||
| Baby Boomer | 11% | |||||
| Traditionalist | <1% | |||||
| Board Diversity | % Female | 20% | 20% | 27% | 27% | Although the Board does not establish specific goals with respect to diversity, the Board's overall diversity is a consideration in the director nomination process. |
| % Minority | U.S. Only | 38% | 41% | 38% | 38% | |
| Supplier Diversity3 | % of ES&P managed spend | 4.6% | 4.9% | 5.6% | 5.4% | 5.7% of our ES&P managed spend with diverse suppliers by 2020 |
| Employee Engagement | % Actively Engaged Employees | 81% | 82% | 83% | 83% | 83% (2018) |
1 Our coverage for social data includes UnitedHealth Group and all integrated subsidiaries (approximately 84% of global headcount)
2 2017 numbers are a result of enhanced data analytics capabilities. UHG's United States female (74%) and minority (38%) incumbencies are point-in-time percentages as of 12/31/2018, and do not reflect the relative labor market availabilities of women and minorities. Further, UHG's female and minority workforce percentages exceed the external availabilities in the aggregated labor markets, i.e., 60.27% (female) and 29.67% (minority), within which our enterprise operates.
3 Percentage only pertains to spend managed by Enterprise Sourcing & Procurement at UnitedHealth Group. UHG requires that a diverse supplier be included in every RFP for which a qualified diverse supplier is available in the category. Spend and inclusion goals are established annually for spend managed by ES&P.
Philanthropic and Corporate Responsibility Metrics1
| KPI | Units | 2015 | 2016 | 2017 | 2018 | Goal |
|---|---|---|---|---|---|---|
| Charitable Contributions | $ Million | $58.0 | $70.0 | $78.9 | $62.0 | Ensure grant participation exceeds prior year's total commitment |
| Employee Giving Program | $ Million | $23.8 | $42.0 | $57.0 | $55.0 | |
| Employee Giving Program Participation Rate | # Employees who Volunteer2 | 98,464 | 134,615 | 156,608 | 161,071 | 10% increase in employee participation in UHG's United for Giving program |
| Employee Volunteering Hours | Million Hours | 1.10 | 1.25 | 1.50 | 2.50 |
1 Our coverage for social data includes UnitedHealth Group and all integrated subsidiaries (> 75% of our revenue and headcount)
2 Self-reported by employees through our employee engagement survey