HouseCalls: Better care, connections and outcomes
UnitedHealth Group's HouseCalls are in-home and virtual comprehensive clinical visits to meet patients, assess their needs and improve their overall health.
The service, which is free to eligible Medicare Advantage members, brings essential preventive care into seniors’ homes. This helps them access critical support that might otherwise be difficult or impossible to reach.
We know healthcare can be hard to get, but programs like HouseCalls make it easier to build better health, one patient at a time.
No cost. Comfortable experiences. Preventive care.
Life-changing resources.
Care in the safety and comfort of home
Healthcare should always be personal. It should be convenient, tailored and holistic. Because HouseCalls visits take place in the home — meeting members where they are — our nurse practitioners can deliver quality, human-centered care, even in rural areas.
Treating patients before they're sick
Preventive care plays a critical role in identifying hidden health risks and improving outcomes for patients. HouseCalls nurse practitioners are trained to identify gaps in care and help connect their patients with the necessary resources to close those gaps.
Seeing the whole picture
Health is shaped by more than medical care. It’s influenced by where people live, access to resources and quality of life. HouseCalls visits in the home allow nurses to identify critical social drivers of health that may go unnoticed in traditional clinical settings, like housing instability and unsafe living environments.
Patient spotlight
Over 13 years ago, HouseCalls patient Dan was in an accident that ultimately caused him to be bedridden. He was told by doctors there was nothing they could do to help.
When Nurse Practitioner Danielle came for a HouseCalls visit, she identified an issue that had not been previously diagnosed in a traditional doctor's office setting. She conducted a comprehensive evaluation that showed reduced blood flow in Dan's legs and referred him for additional care.
After a bypass surgery to address the issue, Danielle visited Dan the following year and saw him mobile and happier than ever. In a system where health conditions and patient wellbeing can be overlooked, HouseCalls aims to fill those gaps.
3.4M
clinical preventive home care visits completed in 2025 to close gaps in care
99%
satisfaction rating among members
894K
HouseCalls visits were completed in low-income communities
75%
of patients have another medical appointment within 90 days of a home visit
588K
visits took place in 2,725 rural counties across the nation
Hear from the nurse practitioners
HouseCalls in the community
From rural counties to busy cities: HouseCalls helps close gaps in care
A day in the life with HouseCalls
HouseCalls brings yearly check-in care to you
DISCLAIMER
HouseCalls may not be available with all plans or in all areas.
Content is for general informational purposes only and not intended to be medical advice or a substitute for professional healthcare. See your physician for medical advice personalized to your situation. © 2022 United HealthCare Services. Inc. Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract. Enrollment in the plan depends on the plan’s contract renewal with Medicare.
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