UnitedHealthcare’s HouseCalls – a clinical visit in the comfort of your own home

Millions of seniors like you with Medicare Advantage rely on UnitedHealthcare’s free HouseCalls service, which brings important preventive care visits into your home.1 Our nurse practitioners spend up to an hour with you, checking your health and helping you make connections to other social services so you can live a better, more independent life. Today our members have up to 14% fewer hospitalizations and gave the HouseCalls service a 99% satisfaction rating.

 

76%
of seniors had an in-office primary care visit within 90 days of a HouseCalls visit 2

99%
satisfaction rating among members 3

1/3
of HouseCalls visits were completed in low-income communities in 2020 4

Up to 14%
fewer hospitalizations 5

Sue’s Story 

Better Care, Better Health Outcomes

Nurse practitioner Colleen had been seeing Sue in her home through the HouseCalls program for years but on one particular day, she knew something was different. A series of quick tests revealed an urgent circulation issue that required immediate care. 

DISCLAIMER

1Optum HouseCalls Completion Data, December 2021.
2Internal Data COSMOS Report, 2018.
3Optum HouseCalls satisfaction survey, December 2021.
4Optum 2020 HC Visits Analysis by Income Group and 2020 HouseCalls Overview and Impact Report.
5Medicare Home Visits Program Associated With Fewer Hospital And Nursing Home Admissions, Increased Office Visits. RAND Study. Health Affairs, 2015; 34(12):2138-2146.

HouseCalls may not be available with all plans or in all areas.

Content is for general informational purposes only and not intended to be medical advice or a substitute for professional health care. See your physician for medical advice personalized to your situation. © 2022 United HealthCare Services. Inc. Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract. Enrollment in the plan depends on the plan’s contract renewal with Medicare.

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