OptumServe Awarded Two Contracts with U.S. Department of Veterans Affairs

December 19, 2018
  • Leading health services firm to provide telehealth lifestyle coaching and disability exams to veterans

In two announcements recently made by the U.S. Department of Veterans Affairs (VA), OptumServe, the federal government health services business unit of Optum, was selected to offer new services to veterans in 2019, and has secured major contracts to provide disability exams for the VA.

  • Beginning in 2019, OptumServe will provide telephone lifestyle coaching services (TLC) to eligible veterans receiving care from the VA at 20 medical centers and their corresponding community based outpatient clinics. The virtual coaching will help veterans maintain a healthy diet, increase their physical activity, manage their weight and stress, and limit alcohol use. A qualified lifestyle coach will provide scheduled calls to veterans enrolled in the program. Participants will also be able to call the coaching lines outside of scheduled appointments.

  • OptumServe's Logistics Health, Inc. (LHI), was one of the companies awarded three U.S. Department of Veterans Affairs (VA) contracts on Nov. 20 to provide medical disability examinations to veterans and separating service members in Regions 1, 2 and 3, representing 39 states through the Veterans Benefits Administration (VBA). LHI has been supporting the VA since 2011 through previous versions of the contract.

"OptumServe is honored for the opportunity to continue and expand our health services to our nation's veterans who have sacrificed so much for our nation," said Patty Horoho, CEO of OptumServe.  

Optum and OptumServe have a long history of serving military service members, veterans and their families. OptumServe, through LHI,  recently opened a clinic in New York City to provide health evaluations, monitoring exams, diagnostic services and treatment for survivors of the 9/11 attacks residing within the metropolitan area as part of the World Trade Center Health Program. 

About OptumServe

OptumServe provides health services and proven expertise to help federal agencies tackle some of the biggest challenges in health care. We partner with the Departments of Defense, Health and Human Services, Veterans Affairs and other organizations to help modernize the U.S. health system and improve the health and well-being of the people they serve. For more on OptumServe, visit:

About Optum

Optum is a leading information and technology-enabled health services business dedicated to helping make the health system work better for everyone. With more than 100,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health. Optum is part of UnitedHealth Group (NYSE: UNH).

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