UnitedHealthcare Introduces New Medicare Advantage Plan for Beneficiaries in the Jacksonville Area

November 05, 2014
  • WellMed to serve as medical home for members of new $0-premium plan

UnitedHealthcare, a UnitedHealth Group (NYSE: UNH) company, introduced a new Medicare Advantage plan in the Jacksonville area that will feature a medical home model of care management. WellMed, a health care delivery system that specializes in the complete coordination of care for seniors, will coordinate the care for beneficiaries who enroll in the new plan.

The more than 169,000 Medicare beneficiaries in Clay and Duval counties can enroll in the AARP MedicareComplete Focus (HMO) Medicare Advantage plan during the Open Enrollment Period (Oct. 15-Dec. 7).i

The plan is designed to help people save money and improve their health and well-being through additional benefits and health care services beyond those available with Original Medicare.

The AARP MedicareComplete Focus plan has a $0 monthly premium beyond the Part B premium, and includes coverage of prescription drugs, a SilverSneakers fitness membership and UnitedHealthcare’s Passport program, which gives consumers access to their benefits when they travel outside of the plan’s service area.

The plan covers hearing aids, routine vision and hearing care as well as an annual physical – above and beyond the annual wellness visit available through Original Medicare – to encourage members to build relationships with their primary care physician and get recommended screenings and preventive care services. Members can visit their primary care physician for a $0 copay.

To supplement the care from their primary care physician, members can receive a physical exam and comprehensive review of their health status in the comfort of their home through UnitedHealthcare’s HouseCalls program. Beneficiaries can also reach health care professionals 24 hours a day, seven days a week, through the NurseLine for support with urgent health issues or concerns that can’t wait for the next available doctor’s appointment.

“Medicare beneficiaries in the Jacksonville area will find quality coverage at an exceptional value in our new Medicare Advantage plan,” said Pete Clarkson, CEO of UnitedHealthcare Medicare & Retirement in North/Central Florida. “We look forward to collaborating with WellMed as we pursue our shared goal of enhancing the health and well-being of seniors and other beneficiaries in the region.”

WellMed will remain in the network for people enrolled in the AARP MedicareComplete Choice Plan 2 (Regional PPO) Medicare Advantage plan, which UnitedHealthcare will continue to offer in 2015.

AARP MedicareComplete Focus members will have access to a robust network, including more than 230 primary care physicians, more than 1,100 specialists and eight hospitals in the Jacksonville area.*

The plan’s network is designed according to a medical home model, meaning WellMed will coordinate plan members’ care to help ensure they receive the right care at the right time in the most appropriate setting.

WellMed is a group of employed and contracted primary care physicians, specialists, nurse practitioners, physician assistants, registered nurses and other medical staff who work as a team dedicated to high-quality, efficient and effective health care. WellMed’s model of personalized, coordinated care places particular emphasis on preventive care and is specifically designed to meet the needs of seniors.

WellMed serves more than 130,000 patients at primary care and multi-specialty clinics and also supports independent physicians with medical management services.** WellMed is part of Optum, a UnitedHealth Group company.

“We’re committed to changing the face of health care delivery for seniors by providing quality, results-driven care with a focus on prevention and wellness,” said Jeff Maloney, president of WellMed Florida. “Collaboration with insurers is central to our model, so we’re pleased to expand and strengthen our relationship with UnitedHealthcare. We look forward to providing quality care to the Medicare beneficiaries who enroll in its new plan.”

The introduction of the AARP MedicareComplete Focus plan is the latest demonstration of UnitedHealthcare’s commitment to collaboration with the care providers in its local networks to enable enhanced care coordination and improved health outcomes for members.

UnitedHealthcare and WellMed intend to deepen their collaboration in the years ahead to enable more UnitedHealthcare Medicare Advantage members to experience the benefits of a closely integrated health care delivery network: better health outcomes, an improved member experience and lower costs.

Serving nearly one in five Medicare beneficiaries, UnitedHealthcare is the largest provider of Medicare Advantage, Medicare supplement and Part D prescription drug plans nationally.* UnitedHealthcare serves more than 2.8 million people in Florida, including more than 1 million Medicare beneficiaries.*  

To learn more about the AARP MedicareComplete Focus plan as well as UnitedHealthcare’s full portfolio of Medicare plans, visit www.UHCMedicarePlans.com.

About UnitedHealthcare
UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full spectrum of health benefit programs for individuals, employers, military service members, retirees and their families, and Medicare and Medicaid beneficiaries, and contracts directly with more than 800,000 physicians and care professionals, and 6,000 hospitals and other care facilities nationwide.* Globally, UnitedHealthcare serves 45 million people in health benefits and is one of the businesses of UnitedHealth Group (NYSE: UNH), a diversified Fortune 50 health and well-being company.* For more information, visit UnitedHealthcare at www.uhc.com or follow @myUHC on Twitter.

About WellMed
WellMed is a health care delivery system serving 130,000+ members in Texas and Florida through primary care clinics, multi-specialty clinics and contracted medical management services.** Most patients are Medicare-eligible seniors.

WellMed is an industry leader in medical risk management, highly effective disease management and chronic care programs, health care delivery services, and more. With a growing roster of providers and specialists in primary care, cardiology, podiatry, dermatology, rheumatology, palliative care and hospital medicine, WellMed specializes in the complete coordination of care for patients. The vision of the physician-led company is to change the face of health care delivery for seniors.


i CMS Enrollment Data, 2014
* UnitedHealthcare Internal Data, 2014
** WellMed Internal Data, 2014

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