New Optum One Analytics Platform Helps Care Providers Engage Patients, Coordinate Care and Improve Outcomes

February 25, 2014
  • New platform driven by Optum's industry-leading predictive models delivers comprehensive insights, patient engagement and care coordination capabilities in a single integrated platform
  • Features work across electronic medical record systems and payer contracts, including fee-for-service and value-based payments
  • Population management tools can help care providers manage the increased clinical responsibility and financial risk associated with transition to value-based payments

Optum has launched Optum One, a health intelligence platform that brings knowledge drawn from hundreds of millions of patient encounters directly to the fingertips of health care providers.

Optum One enables health care providers to analyze data extracted from their electronic medical record (EMR) systems and enriched by claims data and take action on those insights, using intuitive applications connected through a single platform. Advanced predictive models identify gaps in care, help users coordinate care, and compare the real-world efficacy and associated cost of possible treatments.

Optum One comes at a key moment in health care when provider reimbursements are increasingly determined by the quality and value of the care they provide overall instead of the volume of individual services they perform. This shift is borne from nationwide efforts to align incentives to achieve the goals of enhanced patient satisfaction, improved population health and reduced health costs.

While many health care providers have been quick to embrace the promise of value-based care delivery and payment models, most cite the need for better access to health intelligence and workflow applications, according to a recent study from Optum and Harris Interactive. The survey found that the majority of hospital leaders and physicians are not ready to bear either the clinical responsibility or financial risks that go with value-based payment designs. The survey also found that care providers expect that transitioning to value-based payment will require changes in business systems and clinical operations, new technology, training, data and analytics.

"Optum One enables physicians and hospitals to deliver greater value by serving as a single platform that provides insights into patients' health and tools to act on those insights," said Bill Miller, CEO of OptumInsight.

Optum One supports care providers with a series of knowledge and action applications that meet a full range of provider needs, including population and risk analytics, patient engagement and care coordination.

Optum One features:

  • an integrated analytics platform that is purposefully built for the health care provider market, with the industry's most accurate and integrated data;
  • a database that includes clinical information on nearly 40 million treated patients as well as 20 years of claims data; monthly, it processes 700 million clinical notes, 3.1 billion lab results and more than 1 billion procedures, diagnoses and prescriptions;
  • the ability to deliver analytics insights at the point of care, especially valuable for those "morning huddles" when the opportunity to improve health and lower cost is greatest;
  • modular apps that are seamlessly integrated into one platform;
  • effective, risk-driven, cross-continuum care management; and
  • the ability to facilitate true patient-centric, longitudinal population management that supports value based payment.

The Optum One platform and applications are designed to deliver knowledge and enable targeted patient intervention. While they work seamlessly together, they are modular so that health care providers can utilize the applications they need as they move from fee-for-service to fee-for-value.

"Optum has assisted us with data collection and analytics for a readmission project with the goal of decreasing pneumonia-related readmissions," said Tim Hobbs, chief physician executive of Community Health Network in Indianapolis. "We have invested in the new intelligent health platform, Optum One, which will enable us to connect disparate information critical to the delivery of efficient care, to help us achieve success as we take on greater risk and further evolve from fee-for-service to fee-for-value organization."

About Optum

Optum is a leading information and technology-enabled health services business dedicated to helping make the health system work better for everyone. With more than 50,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health. Optum is part of UnitedHealth Group (NYSE:UNH).

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