UnitedHealthcare has received multiple awards for its online and mobile programs and services that engage consumers in their health and make it easier for them to navigate the health care system.
UnitedHealthcare received three Best in Biz Awards: myClaims Manager earned Gold in the Consumer Service of the Year category; Health4Me received Silver in the Consumer Product of the Year category; and UHC.TV took Bronze in the Website of the Year category. More than 500 entries were submitted this year. A complete list of honorees is available here.
Health4Me, UnitedHealthcare’s mobile application, earned the 2013 eValue8 Innovation award, which recognizes innovative work of health plans to develop programs that address critical health care issues. Separately, the NOT ME® Diabetes Prevention Program (DPP), an in-person health program and online video series that helps people prevent or delay the onset of this disease, earned recognition from the Web Health Awards in the Podcast category.
“These personalized resources from UnitedHealthcare make it easier to navigate and better understand the health care system, enabling people to play a greater role in their health and well-being,” said Jeff Alter, CEO, UnitedHealthcare Employer & Individual. “We are grateful to receive these awards – it affirms the value and usefulness of these innovative health programs and services that help people live healthier lives.”
myClaims Manager, which is available at www.myuhc.com, includes a secure electronic bill-payment service that enables consumers to pay their medical bills and manage their health care claims and related expenses online. The new payment feature allows consumers to pay medical bills with a credit card, debit card, health savings account or bank account, adding convenience while helping health care providers get paid faster.
Health4Me gives consumers enrolled in UnitedHealthcare’s employer-sponsored plans 24/7 access to a registered nurse, their personal health benefits information, and the ability to locate a nearby physician, hospital or other medical facility. An “Easy Connect” feature enables users to receive a callback on their smartphone from a customer service representative, while the mobile version of myHealthcare Cost Estimator allows people to comparison shop for more than 500 common medical services based on quality and efficiency ratings, where available, and estimated cost. Health4Me gives consumers access to personalized, relevant information, helping make it easy and convenient to more confidently navigate the health care system.
UHC.TV is an online health education and entertainment network that provides original video programming on a variety of health and wellness topics. With seven channels, UHC.TV delivers content that encourages viewers to live healthier lives and make personally appropriate health choices, offering information from health care leaders and advice from other consumers. The programming is free and available to the public. UHC.TV also offers a streaming channel that UnitedHealthcare employer customers can air in cafeterias, break rooms, fitness centers or elsewhere at the workplace.
The NOT ME Diabetes Prevention Program is a lifestyle-change program that helps people at risk for developing type 2 diabetes to prevent or delay the onset of the disease through modest weight loss via healthy eating, increased physical activity and other lifestyle changes. The online version of NOT ME is available to the millions of consumers who already have access to the Diabetes Prevention and Control Alliance through employer-provided health insurance from UnitedHealthcare and other national insurers in select markets.
All of these health programs and services are part of UnitedHealthcare’s portfolio of consumer-friendly technology advancements designed to simplify and enhance consumers’ health care experience. For more information about UnitedHealthcare’s products and services, visit www.uhc.com or follow @myUHC on Twitter.
UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full spectrum of health benefit programs for individuals, employers and Medicare and Medicaid beneficiaries, and contracts directly with 780,000 physicians and care professionals and 5,900 hospitals and other care facilities nationwide. UnitedHealthcare serves more than 40 million people in health benefits and is one of the businesses of UnitedHealth Group (NYSE: UNH), a diversified Fortune 50 health and well-being company.