UnitedHealth Group (NYSE: UNH) and its benefits and services businesses, UnitedHealthcare and Optum, are taking immediate action to help people affected by the Colorado wildfires:
- Free Help Line: Optum, a leading health services company, is offering a free emotional-support help line.
Access to Care & Early Prescription Refills: Plan participants who have been displaced from their homes by the wildfires and require assistance accessing a network medical facility or physician, or obtaining an early prescription refill, can call customer care at the number located on the back of their medical ID card for assistance. If a UnitedHealthcare plan participant does not have their medical ID card, they can call 866-633-2446, 8 a.m.-8 p.m. (in the local time zone), Monday through Friday.
The toll-free number, 866-342-6892, will be open 24 hours a day, seven days a week, for as long as necessary. The service is free of charge and open to anyone. Specially trained OptumHealth mental health specialists help people manage their stress and anxiety so they can continue to address their everyday needs. Callers may also receive referrals to community resources to help them with specific concerns, including financial and legal matters.
Along with the toll-free help line, emotional support resources and information are available online in English at http://www.liveandworkwell.com/ and Spanish at http://www.mentesana-cuerposano.com/.
This includes plan participants enrolled in all fully insured commercial products, Medicare Advantage, Medicare Supplement or Medicare Part D plans (as applicable).
UnitedHealthcare encourages plan participants who are dependent on home-based medical equipment, such as dialysis machines or ventilators, to review their individual emergency plan and be prepared to make alternative arrangements, in the event those services are disrupted.
Support for the American Red Cross: Through a $500,000 annual commitment, UnitedHealth Group participates in the Annual Disaster Giving Program of the American Red Cross, which is offering shelter, food, emotional support and other assistance to people in the affected communities.
About the American Red Cross
The American Red Cross shelters, feeds and provides emotional support to victims of disasters; provides nearly half of the nation's blood; teaches lifesaving skills; provides international humanitarian aid; and supports military members and their families. The Red Cross is a charitable organization – not a government agency – and depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit www.redcross.org or join our blog at http://blog.redcross.org.
About UnitedHealth Group
UnitedHealth Group (NYSE: UNH) is a diversified health and well-being company dedicated to helping people live healthier lives and making health care work better. With headquarters in Minnetonka, Minn., UnitedHealth Group offers a broad spectrum of products and services through two business platforms: UnitedHealthcare, which provides health care coverage and benefits services; and Optum, which provides information and technology-enabled health services. Through its businesses, UnitedHealth Group serves more than 75 million people worldwide. For more information, visit UnitedHealth Group at http://www.unitedhealthgroup.com/.