Picis Achieves ISO Quality Management Certification of its Processes to Create Technology that Helps Hospitals Consistently Deliver High-Quality Health Care

February 27, 2012
  • Certification validates processes that support greater consistency, performance and client satisfaction
  • Quality standards help hospitals and clinicians implement EMRs successfully
  • Demonstrates commitment to continuous improvement, client focus and best practices

Picis, a part of OptumInsight, has been awarded ISO 13485 and ISO 9001 certifications by the International Organization for Standardization (ISO), the largest developer and publisher of international standards.

These recognitions certify Picis adheres to the highest level of quality management standards throughout all phases of operations, including software design, implementation, delivery, maintenance and software support. This means health care professionals who are evaluating information systems can depend on Picis for high-quality clinical information management, a commitment to continuous improvement and the best possible client experience.

“ISO certification reflects our commitment to excellence in developing health information solutions for hospitals and health systems,”said Scott Iverson, senior vice president of professional services, Picis. “Our processes ensure we fully understand client requirements, consistently follow best practices, document and resolve problems, and support continuous process improvements that help health care organizations run smoothly.”

To become certified, Picis passed a series of audits conducted by TÜV America Inc., a globally recognized registrar and largest leading notified body in the medical field. TÜV awarded Picis ISO 13485 Medical Device Quality Management certification along with ISO 9001 Quality Management Systems certification. Client benefits of ISO certification include:

  • well-defined and documented procedures promote the consistency of software development and deliver a more reliable quality product to clients;
  • potential product defects can be identified internally and corrected;
  • an ongoing proactive quality management system, supported by rigorous measurement processes helps improve client satisfaction.

“Achieving ISO 9001 and ISO 13485 certifications underscore our culture of quality. We are totally focused on helping our clients deliver a quality health care experience,” said David Brown, chief technology officer, Picis.

Picis clinical information systems optimize the accuracy and flow of information in the electronic medical record, helping hospitals and clinicians working in emergency departments, surgery and ICUs to leverage clinical data to deliver quality health care, optimize reimbursement and streamline operations.

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About ISO Certification
The International Organization for Standardization is a global federation of standards bodies from over 163 countries and is recognized worldwide. Organizations awarded this certification are acknowledged as industry leaders. The certification demonstrates that Picis design, development, production and services meet and exceed these stringent quality standards.

About TÜV America Inc. (Management Service Division)
TÜV America Inc., Management Service Division is a globally recognized testing, inspection and certification organization offering the highest quality services for a wide range of industries worldwide. TÜV SÜD America's Management Service division consists of nearly 500 auditors servicing more than 10,000 customers in more than 50 countries. For more information, visit http://tuvamerica.com/aboutus.cfm.

About Picis
Picis, a part of OptumInsight, is a global provider of innovative solutions that enable rapid and sustained delivery of clinical documentation, financial and operational results in the emergency departments, surgical suites and intensive care units of more than 2,300 hospitals in 19 countries. For more information about Picis, visit www.picis.com

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