UnitedHealth Group Supports Tornado Victims in Southern States

  • Assistance for individuals who need early refills of prescription medications that may have been lost due to the tornado

  • Free counseling help line open

  • Donates $20,000 towards Red Cross relief efforts

JACKSON, Miss. — 
UnitedHealth Group (NYSE: UNH) and its family of companies, including UnitedHealthcare, Ovations, AmeriChoice, OptumHealth and Prescription Solutions, are taking immediate action to assist people in the 17 county disaster area who may have been affected by the recent Mississippi tornadoes.  This includes relief to health plan participants who may need to refill prescription medications that may have been misplaced as a result of the tornado; opening a free counseling help line; and a $20,000 donation toward the American Red Cross Disaster Relief Fund, which will help support people affected by the tornadoes in the Southeast United States.

  • Early Prescription Refills: Individuals who have been displaced or do not have access to their medications, who call and identify that they have been affected by the tornado, will be able to have prescription medications filled if they have refills remaining on file at a participating retail or mail-order pharmacy. 

    This includes plan participants enrolled in all fully insured commercial products, Medicare Advantage, Medicare Supplement or Medicare Part D offerings, AARP MedicareRx plans and UnitedHealthcare Mississippi CHIP programs. For mail-order delivery service to affected areas or any other questions related to their prescriptions, people are encouraged to call the pharmacy number on the back of their ID card, or speak directly to a pharmacist about their situation. 

    This policy is effective immediately and will remain active until at least May 10, 2010.
  • Help Line for Community ResidentsOptumHealth, UnitedHealth Group’s health and wellness business, is providing a free help line for people coping with the emotional consequences of the tornadoes. Staffed by experienced master’s-level behavioral health specialists, the help line offers assistance to callers seeking help in dealing with stress, anxiety and the grieving process. Callers may also receive referrals to community resources to help them with specific concerns, such as financial and legal issues.

    The toll-free help line number, 866-342-6892, is available 24 hours a day, seven days a week for as long as necessary. This service is free of charge to all Mississippians even if they are not UnitedHealthcare customers. Resources and information are also available online at www.liveandworkwell.com and in Spanish at www.mentesana-cuerposano.com. Support for the American Red Cross – A $20,000 donation will go to the American Red Cross Disaster Relief Fund from UnitedHealthcare, which provides services to the State of Mississippi under the Children’s Health Insurance Program, as well as to employer groups throughout the state.

    “Our thoughts and prayers are with the people of Yazoo City and surrounding communities who suffered such tragic losses of life and property in this disaster,” said Norine Yukon, executive director of UnitedHealthcare Mississippi CHIP plan. “We recognize the Red Cross as an organization that can immediately have a positive impact for the people affected, and we want to support them as they assist Mississippians.”

    UnitedHealth Group participates in the Annual Disaster Giving Program of the American Red Cross. The donation will allow the Red Cross to provide support for shelters, meals, and clean-up and comfort kits, as well as mental health support for families and the Yazoo City community.

    “UnitedHealthcare is a committed partner of the Red Cross in disaster preparedness and relief,” said Michael Brown, vice president of Corporate and Foundation Partnerships at the American Red Cross. “Through their support of the Annual Disaster Giving Program, we are able to respond immediately to provide lifesaving services to families and communities during disasters like the recent tornado in Mississippi.”

People interested in providing additional assistance can contact the Red Cross Disaster Relief Fund to help provide food, shelter and counseling for people affected by disasters like the recent tornado by logging onto RedCross.org or by calling 1-800 RED CROSS (1-800-733-2767) or 1-800-257-7575 (Spanish) to make a donation. Contributions to the Disaster Relief Fund may also be sent to a local American Red Cross chapter or to the American Red Cross, P.O. Box 37243, Washington, D.C., 20013.

About the American Red Cross:
The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies nearly half of the nation's blood; teaches lifesaving skills; provides international humanitarian aid; and supports military members and their families. The Red Cross is a charitable organization — not a government agency — and depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit www.redcross.org or join our blog at http://blog.redcross.org.

About UnitedHealth Group
UnitedHealth Group is a diversified health and well-being company dedicated to making health care work better. Headquartered in Minneapolis, Minn., UnitedHealth Group offers a broad spectrum of products and services through six operating businesses: UnitedHealthcare, Ovations, AmeriChoice, OptumHealth, Ingenix, and Prescription Solutions. Through its family of businesses, UnitedHealth Group serves 75 million individuals worldwide. Visit www.unitedhealthgroup.com for more information. 

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UnitedHealth Group Supports Tornado Victims in Southern States