Welcome to UnitedHealth Group's Social Responsibility Report

UnitedHealth Group's mission is to help people live healthier lives. We work to fulfill this basic business and social responsibility by making the health care system more responsive, more efficient and more effective for people. This goal is reflected in the products we develop and the services we provide.

• By applying new technology and approaches to difficult health challenges, we are promoting innovations in health care that lead to healthier outcomes for millions of consumers.
• By engaging people in their own health care, we are empowering them to take more control of their lives. Our focus on prevention and wellness — detailed in this report — helps Americans get and stay healthier, while also ensuring that precious health care resources are used most effectively.
• By promoting volunteerism programs, we are active in communities which are the natural starting point for the modernization of the health and medical care system. Through local engagement and empowerment programs, we are supporting the creation of a more accessible and responsive health promotion, disease prevention and medical care infrastructure — one neighborhood, one community at a time.

This report highlights some of the many ways UnitedHealth Group is serving society and how social responsibility is a natural part of our business activities every day. It's not something we do "in addition" to our work. We are working to improve health care so the very nature of what we do as an enterprise is socially responsible.