UnitedHealth Group focuses on improving the nation's health care system, helping to make quality care more accessible and affordable for all Americans. Our family of businesses today provides more than 70 million individuals with a highly diversified and comprehensive array of health and well-being products and services. We are dedicated to helping people live healthier lives.
By developing innovative solutions to the challenges of health care and harnessing the power of modern technology, we create new health care options for customers. Our products and services expand consumer choice, engage people more directly in their own health care and strengthen patient-physician relationships.
We offer health benefits in the commercial market for employer and individual customers, and hold market leading positions in the public and senior sectors. We provide health services to the participants in the health care system itself, ranging from employers and health plans, to physicians and life sciences companies.
We are a valuable partner in supporting the health and financial needs of our customers, and we serve as a trusted source of information for patients as they navigate today's complex health care landscape and make important health and lifestyle decisions.
Through our extensive network of health care providers and facilities, we purchase more than $120 billion in health care per year for our customers from roughly 700,000 physicians and other care providers, 5,200 hospitals and all major drug and device companies. We process more than 800 million claims, respond to more than
80 million phone calls, execute more than three quarters of a billion Internet transactions and support more than 24 million electronic personal health records. We maintain the only major chartered health care bank, manage almost $1 billion in assets, service nearly 2 million consumer health care accounts, and process $36 billion in electronic payments to providers annually. Our health care data assets are some of the most robust in the nation.